Gratorama's Personal Data Protection: Our Clear Commitment
1. How Gratorama Collects Data
To ensure our services run smoothly and to meet our legal obligations, Gratorama collects various categories of data. This includes identification data (first name, last name), contact information (postal address, phone number), and financial data related to your transactions. This information is collected directly from you when you register or use our platforms. The legal basis for this collection is either the performance of a contract or your explicit consent, depending on the circumstances. We ensure that the volume of data collected is proportionate to our needs.
2. How Gratorama Uses Your Information
Gratorama primarily uses the collected data to provide our online gaming services, including the creation and management of your player account. This information is also used for fraud detection and prevention, compliance with anti-money laundering regulations, and optimising the user experience. We may also use it to send you targeted communications about our promotions, if you have consented to receive such messages. Each use is strictly governed by this policy and applicable legislation.
3. Cookies and Tracking Tools on Gratorama Platforms
We use cookies and other tracking technologies on Gratorama to collect information about your browsing behaviour. These technical tools facilitate your login, analyse our site's performance, and personalise the displayed content. For example, session cookies ensure you remain logged in during your game. You have the option to configure your browser to refuse cookies or to be alerted when they are sent. It's important to note that disabling some essential cookies may affect the full functionality of our casino. A dedicated section on our cookie policy is available on our site. You can return to our Home for more details.
4. Data Transmission to Third Parties by Gratorama
As part of our operations, Gratorama may transfer your data to carefully selected third parties. This includes IT service providers, auditors, and regulatory bodies if required by law. These partners are chosen for their reliability and commitment to adhering to data security standards. All transfers are conducted under strict confidentiality agreements and in compliance with GDPR requirements. We ensure that your data is only used for the purposes for which it was originally collected and transmitted. No data is sold for commercial purposes.
5. Gratorama's Security Measures and Data Protection
The security of your personal data is a major concern for Gratorama. We have implemented a comprehensive set of rigorous technical and organisational measures to protect your information against unauthorised access, use, or disclosure. This includes encryption protocols for financial transactions and communications, strict access controls, and regular security audits. Our infrastructure is designed to withstand cyber threats and ensure the integrity and confidentiality of your data. We train our staff in best practices for data security.
6. Your Privacy Rights at Gratorama
In accordance with data protection legislation, you have essential rights regarding your personal information held by Gratorama. You can request to access, modify, or erase your data. The right to data portability also allows you to retrieve your data in a structured format and transfer it to another data controller. To exercise these rights, a written request is required. We are committed to providing you with a response within the shortest legal timeframe. For more information or to exercise your rights, please refer to the contact section.
7. Contact Gratorama for Any Privacy Questions
If you have any questions or concerns regarding our privacy policy, or if you wish to exercise any of your rights, our team is available to assist you. You can contact us directly via the details provided on our website. We are committed to listening to your feedback and providing clear and precise answers. Your trust is paramount to us, and we take all inquiries related to your privacy protection very seriously. This policy is effective from 2026.